Support & help

Release status & device requirements

Version 1.2 is available on the App Store with searchable PDFs, page splitting and merging, export quality controls, shared-image imports and in-session recovery. Roadmap features are not yet available; regional availability depends on the App Store.

For iPhone and iPad with iOS / iPadOS 18 or later. The interface and on-device OCR support Simplified Chinese, Traditional Chinese, English, French, German, Korean and Japanese, subject to system recognition support. Documents are not automatically translated. Scanning requires a rear camera and camera permission. This website is also available in all seven languages.

Opening your library

In 1.1, scan, import and save new documents without first unlocking the library. Opening, searching, backing up or accessing existing documents in Trash requires Face ID, Touch ID or a passcode. Locked lists show placeholders and masks. Authentication is reused during the same foreground session and reset on backgrounding or locking. Existing content stays locked if authentication is unavailable.

Camera access is required for scanning. Manage permissions in system Settings, or import existing documents through the system photo and file pickers.

Scanning & importing

Import PDFs and common images including JPEG, PNG and HEIC, or share images from other apps into the pending queue. Scans and photo imports have no fixed 20-page limit; capacity depends on storage and device resources. Review pages before confirming a save.

In 1.1, Smart Auto waits for a page change after capture; Tap to Capture takes each shot on your command. Select low, medium or high stability requirements. A manual shot can be followed by more automatic scanning. For similar pages, use the explicit continue action or shutter and review the captured results.

Use even lighting and keep the page flat where possible. Edge detection, perspective correction and lighting adjustments cannot fix every reflection or overexposed area. Check the preview and capture again from another angle when needed.

In 1.1, automatic filing does not skip review. Confirm Save to Library before local OCR and suggested filing; uncertain documents remain unfiled. Use Adjust Page in saved image details to recrop from the retained source, rotate and adjust lighting. Automatic and manual dewarping are not available.

Send images from Photos, Files or another app through the system share sheet, then review and import them in the main app. Pending images stay in an on-device shared container for up to 7 days and are cleaned on subsequent access. Saved batches are cleared from the pending queue; source files remain unchanged. Batch progress keeps successful saves even if another file fails or you cancel remaining work.

In 1.2, the main app can retain unfinished scans and edits within the same app session. Authenticate after returning to continue. Protected temporary working copies last up to 24 hours or until discarded. Recovery is unavailable after force-quit or system termination; residual files are reclaimed on the next launch. This is not a backup across launches. App Clip drafts follow separate rules.

Filing, search & text review

Automatic filing tries to recognize IDs, contracts, receipts, medical records and study materials. Documents with insufficient or mixed clues stay unfiled for review. Existing manually assigned titles and categories are preserved.

Search recognized text, titles, tags, notes and document fields. A document whose OCR has not completed cannot yet be found by recognized text. Find it by title or category first, then check its recognition status.

Recognition may contain errors. Review important names, dates and amounts page by page. Corrected text can be copied and searched within the app without changing the original scan. Wide iPad windows can show the original and text side by side; narrower layouts use a single column.

In 1.1, swipe through document previews or open images and PDFs full screen. Use buttons or gestures to turn pages; dragging while zoomed pans the current page. Closing full screen preserves the selected page.

Version 1.2 can find text in PDFs and jump to matches. Add, reorder, rotate or replace pages, or extract, split and merge into new documents while preserving source documents. Confirm page order and document details before saving.

PDF exports, backups & moving devices

In 1.2, enable the OCR text layer when exporting scan PDFs to search, select and copy text on pages with valid text and positions. Pages without valid positions remain image-only; review recognition results. Choose page order, paper size and Small, Balanced or High quality, with optional 2 MB or 5 MB size targets. Targets are not guarantees; check the actual output size. Native PDFs retain text and vector content rather than using image-quality compression.

Use “备份与恢复” (Backup & restore) to back up selected documents or the entire library. Backups include original files and document details; a complete library backup includes Trash by default. Inspect a backup before restoring it as new copies, leaving existing documents in place.

There is no automatic cloud sync. To move devices, save a backup to a trusted location and import it on the other device. Backups are currently unencrypted and are not protected by the app lock. A PDF for reading does not replace a complete, restorable backup.

Deleting & recovering documents

Documents stay in Trash for 15 days before automatic cleanup. Restore anything you need before cleanup, or permanently delete it sooner. Permanent deletion cannot be undone on the device.

Deleting local documents does not delete exported PDFs, backups, shared copies or system device backups. Manage those copies separately. Support cannot remotely read or recover documents stored only on your device.

Free trial, one-time purchase & restoration

After downloading the app for free, explicitly claim the full 7-day trial on the purchase screen. Installation or launch does not start the clock. The trial runs for 168 consecutive hours from the verified original claim transaction and never charges automatically. Full unlock is a one-time purchase with no subscription and can be purchased directly. The current App Store price is shown in the app.

Without an active trial or full unlock, you can still view, search, export, print, back up and restore existing documents as new copies. New scans, imports, OCR reruns and editing require active access. Use the original purchasing Apple account and Restore Purchases. Reinstallation or restoration does not restart the trial. Move documents separately using backups. Claiming, purchasing and restoring require an App Store connection.

Paper sizes, printing & system shortcuts

Under Settings > Paper & PDF Size, choose Original, A4, A5, US Letter or US Legal. Millimeters and inches change the displayed dimensions only. In document details, Print opens the system AirPrint panel; choose a compatible printer and confirm.

Scan, find by keyword, open the library or change paper units. In 1.1, start and save new scans directly; reading or searching existing content still requires authentication. Name a custom shortcut “Scan document” for a shorter command.

To share through iMessage, save an exported PDF to Files, open the Scan & Archive extension in Messages, choose and preview a PDF, and add it to the message draft. You confirm sending in Messages. Each PDF must be at most 20 MiB. The extension does not directly read the protected library.

Present documents on a compatible external display, control pages from your iPhone or iPad and add temporary marks. You initiate presentation; check what is visible on the external screen. Temporary marks are not permanent annotations saved into the original.

Temporary scanning with the App Clip

The App Clip offers free single-page scanning and on-device text recognition without starting the full app’s 7-day trial. Temporary drafts are kept for up to 7 days and may be removed sooner by the system. After installing the full app, unlock the library and confirm import. Creation and editing in the full app follow its trial and purchase rules. App Clip availability depends on the experience offered by the system.

Planned features

These are development plans, not features in version 1.2. Version assignments may change; no launch date or pricing is confirmed.

Browser editor · Tentatively 1.3 — Planned: connect a Windows or Mac browser to the foreground phone app on the same local network. Organize documents, review text, manage pages, import and export, and save changes back to the phone without a desktop client.

Local access approved on your phone — Planned: device authentication, a pairing code and confirmation on the phone, with one browser session at a time. Backgrounding, locking or network changes end the connection. No public remote access or cloud sync.

Enhanced exports · Future plans — Image layouts, watermarks, copyright and anti-copy marks are planned and not implemented. Scope, purchase options and release timing remain undecided.

Automatic and manual dewarping are also unavailable. Plans are subject to what ships in a future release.

Contact support

Email support@ioncreate.com and mention “Toccobird Scan & Archive.” Include your app version, device model, system version, steps to reproduce the issue and relevant error details.

Send only what is needed to investigate. Remove identity numbers, medical information, private addresses, passwords and unrelated files from screenshots or samples first. Your email and any attachments you choose to send leave your device and are used to respond to and handle your request.